To ensure successful project delivery and assure client satisfaction, the following assumptions always form the basis of our approach with clients:

• - We get to know and understand the local context, so as to provide bespoke solutions
  
• - We work professionally and sympathetically with stakeholders, while maintaining an objective approach
• - We maintain close personal contact with the designated key client throughout the duration of the assignment
  
  

When working with individuals and teams our approach to learning and facilitation offers:

• - The energising of individuals and groups
• - Creating a climate that encourages people to be enthusiastic and motivated
• - Enabling individuals and groups to display appropriate behaviours
• - Maintaining self-esteem and building self-confidence
• - Ensuring participants build and develop positive relationships at all levels
• - Inclusivity and a strong emphasis on diversity in all its aspects
• - Building self-reliance and encouraging self-responsibility
• - Encouraging participants to take the initiative in their development
• - Providing clear plans and milestones for the development journey